Frequently asked questions.
We’re a trusted partner to institutions, family offices and high net worth investors worldwide, enabling them to access and navigate the digital asset market. Our advanced trading technology and services includes electronic trading, liquidity provisioning, lending and borrowing, as well as bespoke hedging and risk management solutions for miners, exchanges, brokers, crypto funds and more.
Yes, Coinshares-financial is officially registered in the United States. We have all necessary permits to engage in trading and investment activities. Company registration number is ****00.
Coinshares-financial is a platform that is risk-free. However, to avoid unforeseen losses, the company continuously fills in its contingency fund. In the case of force major situations, Coinshares-financial 's investors can expect to receive money back except for the profits they received earlier.
You may change your password by clicking the link "Settings in the navigation menu (you need to be logged into your account first). In order to change your payment accounts data you need to contact our support service.
You must be logged in to your account to add accounts for payouts. Then go to the "Setting" section where you will find fields to be completed with your private wallet / account addresses.